Date: 2 weeks ago   Category: Events

Failure in Ukrzaliznytsa: that with tickets for holidays


The booking uz service did not sustain the stir caused by the new schedule of start of sales of tickets for trains. In the online system of acquisition of tickets Ukrzaliznytsi booking uz on December 4 there was a mass failure: despite removal of money from accounts, documents for journey users did not receive. Today, on December 5, Ukrzaliznytsya stabilized the website on sale of tickets, however it is not possible to buy travel documents all the same. As explained in Ukrzaliznytsi, load of booking uz service grew six times. A stir was caused by the fact that till this time on sale there were no "New Year's" tickets. The correspondent.net tells details. Failure of booking uz Recently Ukrzaliznytsya began to open sale of tickets for trains only in 15 days prior to their departure, but not for 45 as it was earlier. Spoke about the new schedule of passenger trains which has to start on December 9. At the same time, Ukrzaliznytsya forbade return of tickets on the Internet for the period from December 15, 2018 to January 15, 2019 - before the end of peak period of winter transportations. Sales of tickets for new suitable and Christmas holidays were blocked till December 4. As soobishchil to OUSE, in it day there were oformelno 244 thousand places for travel by passenger trains from which - 61 percent were acquired on the Internet. The company also noted that load of booking.uz.gov.ua grew six times therefore for stabilization of work of service restriction for 140 operations per second was introduced. Many Ukrainians complained that payment from bank took place, but the ticket did not come to mail and remained in the list for sale. Soon Ukrzaliznytsya on the page on Facebook reported that it adjusted work of booking.uz.gov.ua. According to their information clients already began to receive the tickets or money which did not manage to be received because of incorrect work earlier. To OUSE noted that in case the stated operation in an online system was left without result, it is necessary to address by phone number 591-19-88, the e-mail address booking@uz.gov.ua or in Skype uz_booking. Ukrzaliznytsa also announced opening of sale of tickets for the trains going after October 20 after which realization the company will begin to appoint additional trains for New Year's and Christmas holidays. However on December 5 it was online impossible to buy the ticket, both on booking uz, and on other services. Till a lunch service "laid down" at a stage before payment of tickets, at the same time the announcement of a technical break for carrying out work hung from 13 o'clock on a strinitsa. At present the mistake appears already by search of trains. Reaction of social networks In social networks collapse of booking uz caused an indignation wave. Many users write that they paid tickets, but did not receive documents for journey, and then and money was not returned. People are revolted with the situation which developed in Ukrzaliznytsa and note that such agiotage before New Year's holidays in the companies could be provided. The journalist Olga Reshetilova on the page on Facebook told that she bought the ticket online, but it необхо

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